Privacy Policy

Last updated: 22 October 2026 · Applies to ribbonbow123.com and Xiamen Meisida Decoration Co., Ltd.

This policy explains what personal data we collect when you visit this website or contact us, why we collect it, how long we keep it, and what rights you have over it. We handle your data in line with the EU General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), and PIPL (China).

In short: we only collect what you choose to send us (name, email, company, message) plus standard technical logs. We never sell your data, and we use it solely to answer your enquiry and quote for ribbon products.

1. Who we are (Data Controller)

Legal name	Xiamen Meisida Decoration Co., Ltd. (trading as Smith Ribbon)
Registered address	No. 16, Meixi Road, Xike Industrial Park, Tongan District, Xiamen, Fujian, China
Privacy contact	xmmsd@126.com · +86 13779951780
EU/UK representative	Available on request for EEA and UK visitors.

2. What data we collect

Data	When	Why
Name, email, company, country, quantity, target price	When you submit a quote or contact form	To reply and prepare a quotation
Message contents and any files you send	When you email us	To handle your request
IP address, browser type, referring page, timestamps	Automatically, on every visit	Security, traffic measurement, troubleshooting
Any documents you send for a quote (artwork, specs)	Voluntarily	Producing samples and pricing

We do not collect sensitive personal data (such as health, religion, or political affiliation), and we never ask for payment card details by email. Payments are handled through the payment methods stated on your proforma invoice.

3. Legal bases for processing (GDPR)

Contract / pre-contract steps — to answer your enquiry, prepare quotes and samples.
Legitimate interests — to secure our site, understand how it is used, and improve our services.
Consent — for newsletters or marketing email. You may withdraw consent at any time.
Legal obligation — to keep commercial invoices and customs records as required by law.

4. Cookies

This site uses only strictly necessary cookies and server logs required to run the website and understand traffic. We do not use advertising cookies or cross-site tracking pixels. If we introduce analytics cookies in the future, we will update this policy and request consent where required.

5. Who we share data with

We share your data only with service providers who help us operate the business and only to the extent needed, such as:

Our website hosting and email providers (server hosting, mail delivery);
Courier and freight forwarders, but only the contact details needed to ship samples or goods;
Professional advisers (accountants, auditors) where legally required.

We do not sell, rent or trade personal data. We will disclose data to public authorities only where we are legally compelled to do so.

6. International transfers

We are based in China and serve customers worldwide. When information is transferred outside the EEA or UK, we rely on appropriate safeguards such as standard contractual clauses, and we limit transfers to what is necessary to fulfil your enquiry or order.

7. How long we keep your data

Type	Retention
Enquiries that do not become orders	Up to 24 months
Customer and order records	As long as the business relationship lasts, plus the period required by tax and customs law
Server access logs	Up to 12 months

8. Your rights

Depending on where you live, you may have the right to:

Ask for a copy of the personal data we hold about you (access);
Have inaccurate data corrected (rectification);
Ask us to delete your data (erasure / "right to be forgotten");
Restrict or object to processing, including direct marketing;
Receive your data in a portable, machine-readable format (portability);
Withdraw consent at any time, without affecting prior processing.

To exercise any of these rights, email us at xmmsd@126.com. We respond within 30 days. California residents also have the right not to sell or share their personal information — we do neither. If you are unsatisfied, you may complain to your local data protection authority (for example the ICO in the UK, or a supervisory authority in the EU).

9. Data security

We apply technical and organisational measures appropriate to our size: HTTPS on this site, restricted access to customer files, and staff confidentiality obligations. No internet or storage system is perfectly secure, so we recommend that you do not send highly sensitive personal documents through the contact form.

10. Children

This site is a B2B business-to-business website and is not directed at children under 16. We do not knowingly collect personal data from children.

11. Intellectual property

Artwork, logos and specifications you send us for quotation remain your property. We use them only to prepare your quote and samples, and we do not display them publicly without your written permission.

12. Third-party links and services

This site links to third-party sites (for example certification or logistics information). We are not responsible for their content or privacy practices; please review their policies separately.

13. Changes to this policy

We update this policy when our practices or the law change. The date at the top of this page always shows the latest version. Material changes affecting existing customers will be communicated by email.

14. Contact

Privacy questions or requests:
Xiamen Meisida Decoration Co., Ltd.
No. 16, Meixi Road, Xike Industrial Park, Tongan District, Xiamen, Fujian, China
Email: xmmsd@126.com
Phone / WhatsApp: +86 13779951780